Privacy Policy
When you send an inquiry, we collect the contact, project, and budget details you share with us. We also collect technical data and UTM campaign data needed to run the site and understand how visitors reach us.
We use this information to respond and to plan next steps.
Inquiry data is processed through GoHighLevel (LeadConnector) and shared with contractors only when you ask us for an introduction. We keep information only as long as needed and use security measures, but no method of storage or transmission is completely secure.
To correct your information, email info@southernmainedeckbuilders.com.
If you opt in to text messages, you can reply STOP at any time to end them. SMS is optional, and we do not guarantee a specific response time for any message or request.
This policy explains what information Southern Maine Deck Builders collects through this website, how we use it, and the choices you have. It is effective October 15, 2026.
Information You Choose to Share
When you fill out a form, call, or email us, you may share your name, phone number, email address, and property address. You may also share project details and a budget range, with photos or notes about timing and access.
We use this information to answer your inquiry, review your project, and prepare any estimate you request.
Technical Information
When you submit a form, our systems may record the submission date and time along with your browser, device type and IP address. We may also record which page you used.
If the link that brought you here included UTM campaign parameters, those values may be saved with your submission. We use them only to understand how people find the site.
Cookies, Analytics, and Browser Storage
This site does not currently use Google Analytics or advertising pixels. Our hosting and form tools may set cookies or use similar storage that they need to work properly.
If a page offers a planning quiz, your answers may be kept in your browser's local storage so you can return to them later. Those answers stay on your device unless you choose to submit them.
How We Manage Inquiries
We manage inquiries, contact records, and messages using GoHighLevel, also known as LeadConnector. We also rely on other service providers needed to host the site, deliver email, and send text messages.
These providers handle information on our behalf so they can provide those services to us.
When We Share Information
When you request an estimate, we may share your contact and project details with the contractor preparing it, limited to what that request needs. We may also disclose information when the law requires it.
We do not sell your information, and we do not share it with others for their unrelated marketing.
Text Messages
Consent to receive text messages is optional and is not a condition of any purchase. If you opt in, message frequency varies and message and data rates may apply.
Reply STOP to any message to stop receiving texts, or reply HELP for assistance. You can also reach us at (888) 915-4883.
Security
We use reasonable safeguards and established service providers to protect the information you send us. No method of transmission or storage is completely secure, so we cannot promise absolute security.
Retention
We keep inquiry and project information only as long as we reasonably need it to respond, prepare estimates, maintain business records, and meet legal obligations. After that, we delete it or remove details that identify you.
Access and Correction
To ask what information we hold about you, or to request a correction or deletion, email info@southernmainedeckbuilders.com. We may need to confirm your identity before acting on the request.
Changes to This Policy
If we update this policy, we will post the revised version on this page with a new effective date.
Contact
Southern Maine Deck Builders, 106 Lafayette Street, Suite 1D, Yarmouth, ME 04096. Phone (888) 915-4883, email info@southernmainedeckbuilders.com.